Enquire Now

Privacy Policy

Your Information Is Safe With Us

1. Who We Are

BondWise helps clients secure home loans by working with South Africa’s leading banks. We take your privacy seriously and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

2. What Information We Collect

To help you get the best home loan deal, we may collect:

  • Personal details (name, ID number, contact details)
  • Financial information (income, expenses, employment details)
  • Property-related information
  • Credit history and credit profile data

We only collect what’s necessary to process your application.

3. How We Use Your Information

We use your information to:

  • Submit your home loan application to multiple banks
  • Negotiate better interest rates on your behalf
  • Assess your eligibility and improve approval chances
  • Communicate updates about your application

4. Credit Checks

By applying with us, you consent to:

  • Your credit profile being accessed by us and/or the banks
  • Credit checks being performed as part of the home loan process

5. Who We Share Your Information With

We only share your information with:

  • Registered banks and financial institutions
  • Credit bureaus
  • Conveyancers and property-related professionals (where necessary)

We do NOT sell or misuse your personal information.

6. How We Protect Your Information

We use appropriate security measures to protect your data, including:

  • Secure systems and data storage
  • Restricted access to authorised personnel only
  • Confidential handling of all applications

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Ask us to correct or update your details
  • Withdraw consent (note: this may affect your application)

8. For How Long Do We Keep Your Information

We keep your information:

  • Only as long as necessary to complete your application
  • Or as required by South African law and regulatory bodies

9. Cookies & Website Tracking

Our website may use basic cookies to:

  • Improve your browsing experience
  • Understand how visitors use our site

No sensitive personal data is collected through cookies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.